Our terms of trade have information about how we protect your confidential information when you use our services.
We sometimes ask you for personal information when you interact with us, including when you:
If you decide to not give us personal information we need, we may not be able to provide the product or service you want.
We’ll always collect your personal information from you, unless we get it from your employer because they’re:
We’ll only collect information we need to provide you with the product or service you want.
What information we’ll ask for will depend on the product or service you want. The information we’ll ask for may include your:
We’ll only use your information to provide products or services to you, or to tell you about our products and services.
For example, we might use your personal information to:
We take every reasonable action to protect the personal information you give us. For example, we give our staff different levels of access to information, so they can only access your personal information when it’s relevant to their role.
We use secure cloud services to store most of the personal information we collect. Some of those services are outside New Zealand. These services only store information for us; they don’t use it for their own purposes.
We make sure other companies we work with are reputable and can meet our privacy and security requirements.
We work with other companies to manage some of our services, such as newsletters, workshop registration, our online store, and online training.
These other companies may collect and store the personal information you provide when you use those services. These companies have their own privacy policies. We check to make sure that every company we work with will protect the personal information they handle for us.
The only other time we’ll share your personal information is when it’s necessary to comply with the law (for example, to help with investigating a criminal offence).
You have the right to ask for a copy of any personal information we hold about you. You also have the right to ask us to correct your information if you think it’s wrong.
Email email@example.com to ask about accessing or correcting your personal information.
If you’re logged in to a Facebook or Google account while browsing our website, they may link the information they collect from our website with the information in those accounts. For example, if you visit our website while logged in to Facebook, it’ll connect that tracking to your Facebook profile to help it personalise ads.
We cannot see the information the cookies from other companies collect. Those companies process and save this information themselves. Facebook and Google store the information they collect outside New Zealand.
We use Google Analytics to collect information about your visit, and use that information to improve this website.
We don’t use Google Analytics to track, collect, or match information in a way that could personally identify you. Google Analytics collects:
Google Analytics stores the information it collects outside New Zealand.
If you’re a Facebook or Google user, you can change your settings so their cookies won’t track you. You’ll still see advertising after changing your settings; the advertising may just be less relevant to you.
Most browsers let you change cookie settings. You can usually find these settings in the ‘Settings’, ‘Options’, or ‘Preferences’ menu of your browser.
We link to several websites that we have no control over. A link to another site doesn’t mean we support all the content on that site. We’re not responsible for the content of websites we link to or the privacy practices of those websites.