What our clients say
We’re proud of our Net Promoter Score (NPS) of 85, against an industry average of 29. NPS are used worldwide by companies to measure customer satisfaction.
A score above 20 is favourable, above 50 is excellent, and above 80 is world class.
Everyone I dealt with at Write were 100% friendly, helpful and competent. What you guys do is amazing, you listened to us, worked with us, and brought out the best in our report.
Amelia G
Oranga Tamariki
What a great job done. It has been awesome working with the Write team, I know I have learnt heaps and our team are using the workshop lessons throughout the business. I can’t wait to share these new policies with our customers!
Courtney E
Southern Cross Pet Insurance
I’ve worked in communications for over 20 years and this is the best course I’ve been on. It’s packed with simple and effective techniques that sharpen writing skills, save time, and produce much better communications. 10/10 from me!
Kerry S
Ministry for Women
The Write Business Writing Essentials Workshop would be really useful for anyone who needs to write emails or other documents for their job. It helps put you in the mind of your readers. If everyone in Aotearoa did this course, we would save hours upon hours of time wasted in ineffective emails and documents.
Nany D
Royal Society | Te Apārangi
The team at Write were very responsive and went out of their way to support me and the project. Not only was I very pleased with their client service, the work product was very high quality.
Grace H
AJ Park
You can see why Write’s the benchmark!
Hana S
Kāinga Ora
Very worthwhile and engaging presentation, very well prepared and polished. The course was tailored to our needs and will give us plenty of work on’s that will make significant improvements to our business. Highly recommended.
Jon T
The Print Room
The course only takes 7 hours, and it will improve every aspect of your writing going forward. Taking the course is a no-brainer. My writing has improved so much over the course of two days. I would highly recommend this course to anyone.
Charlotte P
Environmental Protection Authority
The advice is clear and actionable. Really useful for my team. It also has a positive focus, which works best for all feedback but especially for a group of perfectionists. Many thanks!
Justine
Crown Law
Going to be talking my head off to colleagues about this workshop!!!
Charm S
Ministry of Justice
The team took on our project very last minute and dedicated so much time to it. Also our consultant was very efficient and their ideas were great, not to mention the edits. Definitely would recommend the team, and come back for more support if we need it.
Rebekah
NZ Mountain Safety Council
Fantastic workshop and really great value. I will be telling my other friends about this workshop from other government agencies. Very worthwhile course to take, even if you think you already know everything. The subtleties in writing are so nuanced, having a guide to help you learn how to tailor your writing makes such a difference in outcome and how it’s received.
Ravenna T
New Zealand Transport Agency Waka Kotahi
I think people across the organisation who deal with consumer-facing materials should all be exposed to this training, for greater appreciation of the principles and to have a starting point for application.
Aziel C
FWD Life Insurance
My organisation wanted something very specific when I signed-up for Write’s Plain Language Action Plan training. My trainer was amazing as she took time to understand our situation and made sure I got exactly what I needed during the four sessions. As a result, I got immense value and left with a wealth of practical ideas and resources. I recommend Write’s expertise to organisations and managers wanting to motivate their people to understand the huge benefits of plain language — and to start using it.
Marita V
Parliamentary Counsel Office
Extremely engaging presenter — she made the subject of editing and proofreading relevant to our work, interesting, and instantly usable. One of the best courses I have taken.
Julie S
Building and Construction Industry Training Organisation
You might know a lot of this stuff, but bringing it to the surface and understanding the importance will provide great improvements in your writing!
Brenda J
Department of Internal Affairs
I appreciated how well thought-out the course materials are, the resources are helpful, and the trainer was a friendly, knowledgeable, and patient instructor! I gained lots of really useful tips to improve my writing.
Bridget N
New Zealand Transport Agency Waka Kotahi
This was a really helpful workshop tailored to our needs about writing legal advice — specific and nuanced.
Amelia L
Department of Corrections
The plain language checklist is something every writer should keep on their desk.
Kilian T
Environmental Protection Authority
The workshop strikes a perfect balance between theory and practice. The lessons on various writing techniques are complemented by hands-on exercises.
Susan S
The Treasury
Peer reviewing is hard, as without guidance it is often a matter of preference. The workshop material gives both the peer reviewer and the author guidance on how to better work through the peer review process, removing the mystery of simply asking for someone to cast an eye over material.
Rupert N
Ministry of Justice
A great practical workshop with lots of good takeaways to put into use. And a good opportunity to be in a group, learning and trying out our presentation skills.
Li H
Private client
Very attentive, patient, willing, and professional. Good understanding of what we were looking for. A pleasure to work with.
Kim
Specialist – Travel Insurance Consultants
Flexibility, punctuality, communication. Overall a great combination of wonderful people who exceeded my expectations.
Andrew
Engineering New Zealand
Responsive and adaptive to our needs. And our consultant produced great work that was recognised by our board as adding value to our performance reporting.
Rachel
Te Kāhui Tātari Ture
Everyone I dealt with was friendly and easy to speak to. They provided excellent, valuable feedback in a helpful and clear way. It was great to work with everyone! Thanks again.
Tracey
AA Insurance
Clear communication and advice. The care put into the work is obvious, and the way feedback is presented back is practical and immediately useful.
Conal
New Zealand Transport Agency Waka Kotahi
Practical tips and tricks for simplifying your writing without dumbing it down. If only everyone wrote like a Write trainer, the world would be a simpler, more efficient place!
Grace R
Office of the Clerk
This workshop brought to light many problems I didn’t think I struggled with. At the end of the day, you don’t know what you don’t know, and this workshop worked through these problems in a fun, engaging way. I didn’t feel bored or like I was just sitting through a long lecture. I benefited a lot from the collaborative work too and learnt some useful tips from my colleagues.
Myah D
Ministry of Justice
I found this programme valuable. There was a lot of rich content and examples provided. The presenter was friendly and clear. She created a positive space for learning, and everyone shared openly and often. I learnt a lot. Thanks!
Janina K
Ministry of Education
I was just explaining to my manager that I’ve gained techniques I can apply immediately to improve my writing. The 1-day workshop has neatly crystallised what I can do to level up my work, and make it more accessible and more enjoyable to read (and write!) I have a demanding role and taking a day out for development is a big investment, but one that I feel I got a great return on. Thanks so much for a valuable and interesting workshop.
Laura M
Ministry for Primary Industries
If you get given the opportunity to do this workshop [Presentation Skills], take it with both hands. Not only is it a great way to upskill your facilitating skills, it also gives you different ways to communicate in one-on-ones.
Terahingahinga D
Te Arawhiti | The Office for Māori Crown Relations