White papers

Plain language supports access to information, equity, and participation in society. It also improves efficiency and builds brand trust.

We’ve spent more than 30 years working with organisations to get better outcomes for the people they serve.

Are contracts for payday loans clear and understandable?

We believe that plain language is a vehicle to bring greater equality and access to justice in society. At Write, we’ve spent more than 30 years actively working towards that goal, and we’ve seen many examples of just the opposite!

Our white paper Help or Harm? examines the language of these important documents and how it affects people.

White Paper - Help or Harm? An analysis of the language used in payday loan contracts

Are contracts for payday loans clear and understandable?

Our first white paper analyses the language used in payday loan contracts. In Help or Harm? we uncover just how hard it is for people needing payday loans to understand what they’re signing up to. We also share pointers for consumers, and tips for writers.

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