Felicity’s passion is in building meaningful connections with clients and helping set them up for success. She’s one of our expert relationship managers who will liaise with you throughout your project. She’s friendly, engaged, and eager to find the best outcome for you and your team.
She’ll listen actively, discuss your needs, and scope out how we can help — whether it’s training, documents work, or a combined approach. You can trust Felicity to help you get the best out of your project with us, and make sure everything runs smoothly.
Felicity has a worked in a variety of sectors across Sydney and Wellington, including finance, HR, management, e-learning, and IT. She’s worked in small service enterprises, private companies, not-for-profits, and government.
To Felicity, writing in plain language is a no-brainer, and she wants to support clients on their plain language journeys too. She wants to show them the clear value plain language can bring to their organisations. And she seeks to prove that clear communication leads to better business outcomes.
She believes there’s a price for words. And the easier something is to read, the more benefits organisations can achieve.