Case studies

We help all sorts of clients with their projects. Read our case studies to find out the challenges they faced, the results they achieved, and what we learned together on the way.


Clarity in the Caribbean — distance dissolved through a common mission

British Caribbean Insurance Company (BCIC) Case Study

To fly 12,757 km from Auckland to Kingston takes almost 24 hours. But a shared commitment to clarity crossed borders instantly, for remarkable rewards.

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A bold vision — a contractor agreement written in plain English

Manawanui Case Study

We were proud to help Manawanui achieve their bold vision of a beautifully clear contractor agreement — an agreement that would help people with disabilities hire their own support team.

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Building trust in insurance by connecting strategy, actions, and communication

AA Insurance image

For AA Insurance, trust means doing the right things for the right reason — in the right way. People are more likely to trust something they can understand, so plain language was a perfect fit for New Zealand’s most trusted insurance company.

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Insights, tips, and professional development opportunities.