Find out if your document, form, or web content is clear, effective, and efficient. Use our expert review and feedback to help you craft a document that works.
When we measure writing quality, we take a standards-based approach. We check the quality and performance of your document against international plain language principles. You’ll find out how likely your document is to succeed with the intended audience. You’ll get advice you can use to make sure your document achieves its purpose.
Does your document work? A review against the Write Plain Language Standard is a quick and easy way to find out if your writing is clear and effective.
A review gives you advice you can act on immediately to make sure your document gets the result you want. You can ask us to review one document or several.
We won’t edit or rewrite your document when we review it. If you need help to improve your document, use our writing and editing services.
Fantastic review. Thank you for turning this around so quickly for us. Covered everything we wanted to address. A great outcome to move forward with.
Thank you for this feedback — the presentation of the feedback is very good and easy to understand.
Does the standard of writing at your place support your strategic objectives?
In a plain English audit, we assess a range of documents from across your organisation. We check your content against plain English principles. We find out if your content meets your purpose and reflects your brand.
Our ‘Discovery’ process yields insights from your stakeholders and writers. You get a wide view of writing production and quality at your place.
How do your readers respond to your document? How does the writing and layout make them feel, believe, and act? Does your document get the results you are looking for?
Document user-testing is a cost-effective, reliable way to test assumptions, prevent misunderstandings, or improve a document that’s not working well.
Document user-testing answers questions like these:
We’ll ask what you want to achieve with your document or project. We’ll set test goals and choose the best testing method. We’ll then recruit a test group that represents your users.
When we test your content, we’ll find out if users can accomplish typical tasks. We’ll check how well they understand your information. We’ll discover how easily they can find out what they need to do. We’ll also get their reaction to your document and find out what they’re likely to do with it.
The WriteMark® is an internationally recognised quality mark awarded to documents written to a high standard of plain language. It tells your customers you care about making your information easy to understand and act on.
A document that carries the WriteMark:
Wherever your words are up to, we can help. Get us to:
If you’re stuck with a tricky document, we can rework it to improve its clarity and reading ease.