We believe that plain language is a vehicle to bring greater equality and access to justice in society. At Write, we’ve spent almost 30 years actively working towards that goal, and we’ve seen many examples of just the opposite! This is our first venture into examining the language of important documents that affect ordinary people.
Our first white paper analyses the language used in payday loan contracts. In Help or Harm? we uncover just how hard it is for people needing payday loans to understand what they’re signing up to. We also share pointers for consumers, and tips for writers.