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Effective COVID communications need clarity and a human touch

February 26, 2021

Do your customers trust your privacy policy?

April 16, 2020

Get off my case! Rethinking litigated terms

November 8, 2018

Clarity 2018 — a quick trip to Montreal

November 7, 2018

It’s really clear: a new Code for bank customers earns the WriteMark

June 7, 2018

Towards clear legal writing: Shining the light on legalese

December 21, 2017

Contract… and relax — gym contracts get into shape

August 31, 2017

How to shrink your contracts — so that your business booms

August 3, 2017

Lose the legalese to win over your customers

May 17, 2017

Where there’s a will, there’s now a plain English way

May 5, 2017

Guilty or not guilty? Please click here. (Hint — plain English could help)

April 11, 2017

How bad writing is pilfering our privacy

January 19, 2017

Insights, tips, and professional development opportunities.